Help Center

The 24, is our #1 selling Mason Jar Tumbler.  "24" stands for the number of ounces the tumbler holds.  It will be the only large Mason Jar Tumbler that will fit in a car cupholder, making on the go easy!

The 24 (24oz)

The 16 Swirl (16oz(

The 12 (12oz)

Yes, our MBC Reusable lids will fit any standard size Wide Mouth and Regular Mouth Mason Jars.  

Our MBC lids are made here in the USA and made from an FDA Compliant Reusable Plastic, making them dishwasher safe, BPA Free and Phthalate Free! 

Each Set includes:

• (1) Mason Jar of your choice
• (1) Regular or Wide Mouth Lid in your choice of color (Pricing varies)
• (1) Clear or Smoke 9" Acrylic Straw
• (1) Silver Mason Jar Band

See a complete listing of Tumbler Sets here:

https://themasonbarcompany.com/collections/tumblers

Our Bamboo Lids are One of a Kind and our BEST SELLERS ~ (we have a few copiers though!)

They are made right here in the USA and made exclusively for The Mason Bar Company.  Our supplier does not supply them to any other retailers.  

They are made of Real Bamboo Wood and come in 2 colors.  Light Wood (Blonde) and Dark Wood (Brunette).  They are threaded on the inside to screw onto your mason jar just as a metal band does.  

We have 7 designs available that are lazered in house.  

A little bit of extra care will make these babies last a lifetime.  Please see original listing for full details.

We recommend you oil and wax your Bamboo Lid once per week with any food grade oil.  Mineral Oil and Coconut Oil seem to work best.  

Yes! 

The Bamboo Lid Tumbler Sets are available with an Acrylic Straw or Glass Straws.  

Technically, Yes.  

However, we don't recommend putting them in the dishwasher.  Over time, the heat of the dishwasher will bend your straws and they will break down more quickly.  

Yes, our reusable MBC Lids are Dishwasher Safe.  

We suggest you place the lids on the top rack (in a basket preferably).  

MBC is NOT responsible for the care of your lids while in your care and cannot be responsible for how each type of dishwasher cleans (Heat, detergents placement in dishwasher etc)

Unfortunately we cannot apply coupon codes once your order has been placed. 

Thank you for understanding

All orders placed during "Sale" times where discount codes are applied are non returnable.  All Sales are Final.  

This does not include shipping codes.  

Please make note: Our website platform will only allow ONE discount code to be applied at once. Multiple discount codes cannot be combined.  

We answer emails Monday - Friday at 10a and 2p.  I try to email a responses fairly quickly, but during busier packing times, I may not get to your emails as quickly as I would like to.  

Please email questions to hello@themasonbarcompany.com

Please allow 14 - 20  BUSINESS days for your order to be shipped (not including weekends or Holidays). Since restocking The 24, our shipping times have been more delayed than normal (I apologize).  Due to Covid19 and increased numbers in our county, we are no longer allowing packing help.  Thank you for understanding.  We are doing our best to get your order out to you as quickly as possible!

We are packing and shipping 7 days a week currently.  Typically your order will go out the following packaging day, but please allow extra time for items such as Bamboo lids.

All Packages using any of our Free Shipping Codes will be shipped at our discrepancy, but mainly shipped using First Class USPS Shipping with Insurance. 

All orders over $75 will ship free!

Discount codes CANNOT be applied after orders are placed and on SALE Items.  All orders that use the discount code where Sale items are included, orders will be refunded without notice.

I apologize for the inconvenience that our system doesn't automactically recognize the sale items. 

Thank you for understanding. 

We are currently shipping within the United States and Canada.  

For more information on shipping outside of those 2 areas, please contact 

hello@themasonbarcompany.com

Yes, if you are around the Valley Springs, CA area, we offer Local Pickup.  You can choose the Pickup Section when checking out and we will arrange a pickup time for to pickup your items

Please note:

Once the Local Pickup is applied to your order, We will NOT be able to ship order.  It is the buyers responsibility to pickup their items within 2 business days once you receive the pickup notification.  Pickups are available M-F 1p - 7p

A word on shipping ...

My shop cannot and should not be compared to Amazon in offering Free Prime Shipping.  Which by the way, is NOT "Free." You pay $150/year for that prime convenience. You absolutely are paying for shipping.

We are required to pay our shipping carriers to the items to you.  Isn't it amazing that we are able to do this and shouldn't we pay the people who provide this service to you? We charge as little as possible to cover the cost of postage.  Did you know, it costs a minimum of $11 to ship ONE Mason Jar Tumbler Set (not including packing materials)?  And we cover the overages and provide refunds when necessary.  There are also costs associated with time in packing your order, packing materials, post office pick up's and drop offs.  

I completely understand if shipping makes our shop out of reach for you and Im sorry we cant serve everyone in this manner.  We continue to do our best to keep the shipping costs as low as possible and are always looking into things to improve in this area.  

For those of you who do shop with us, Thank You!

Whether you know it or not, you contribute in some way to the livelihood of 4 human beings and we are incredibly grateful!

Yes! 

We wholesale to stores with Brick and Mortar storefronts.

Did you know .... All Plastics are categorized with a number!

Plastics in categories #2, #4 and #5 are generally considered SAFE. 

Plastics #1, #3, #6 and #7 should be used with varying to extreme caution, especially around food or drink.

Our MBC Lids are Manufactured with Plastic #5 and are considered to be the safest of all plastics. Our lids are considered to be heat tolerant and will not leach when exposed to warm or hot water which makes them dishwasher safe!

Our lids are approved for use with food and beverage storage as well as compliant with all FDA guidelines.

You're Welcome!

Yes

You can cancel your order up to 72 hours after your order is placed for a full refund.  

IF your order has been packed with a shipping label purchased for your order, no refunds are possible.  

If you need to cancel an order after 72 hours from the order date, a 25% restocking fee will be assessed

ALL Bamboo Lid orders will have a 50% restocking fee assessed for refunds.