Refund policy

We gladly accept returns of items that are unused and in their original packaging. Please contact us at hello@themasonbarcompany.com within 30 days of delivery to request a return. Once your return is approved, please mail it within 14 days of approval. Eligible returns will be issued store credit minus any shipping charges.
We do our best to make sure our customers are happy!

Return requests must be made within 30 days of delivery. Approved returns must be mailed within 14 days after approval.

• All Returns will be processed as store credit only.  
  
• Gift Cards, Promotional Items and items marked "Sale" are not eligible for return or exchange.  No exceptions.  
  
• To be eligible for store credit, all returned products must be in their original resalable packaging and in new, unused condition.  
  

Please send returns to:
The Mason Bar Company

Attn: Returns

255 Sagebrush Court

Valley Springs, CA 95252

Please save your tracking number when shipping items back to us, as we cannot issue refunds for any items that are lost by the post office or do not make it to us for any other reason.